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我叫乔莺，来自河内，在河内开放大学学习汉语。 我性格开朗、幽默、亲切，善于沟通，喜欢结交朋友。 在大学期间，我学习了跨文化交流相关课程，并多次参加校内外的导游活动。 我热爱旅游行业，希望通过自己的努力，让更多游客了解越南的美丽与文化。 如果有机会加入贵公司，我会尽全力为游客提供最贴心的服务。I have gained practical experience in tour guiding through volunteer and part-time activities during my university years. I have organized and guided both Vietnamese and foreign tourist groups, providing information about Vietnamese culture, history, and attractions in Chinese and English. My experience has helped me develop strong communication, problem-solving, and customer service skills. I always strive to ensure every guest enjoys a safe, enjoyable, and memorable travel experience.